Pay Online

Transaction Types


The City of Colonial Heights accepts payments online. Payment may be made using a credit card, *debit card* or electronic check(E-Check).  This service is available 24 hours a day, 7 days a week.  
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* Do NOT use e-payments to make Utility Bill payments after the cut-off date printed on your bill* 
* Do NOT pay Court Fines or Fees on this site!

Fees


There is a 2% service fee for the use of credit and debit cards, both online and in-person, for all payments except utility bills. 

Payment Methods


Major credit cards accepted are: MasterCard, VISA, and Discover.  Debit cards are accepted as well.  You may also make online payments with an E-Check.  You will be prompted to choose to pay through either Debit/Credit Card OR through an E-Check.

Getting Started


Create an Account (Click Here for Additional Instructions)
Once you create an account with a username and password, our new Customer Self Service (CSS) allows you to pay bills one of two ways: 
  1.  Make a one-time payment using the information on your bill (Click Here for Additional Instructions) OR
  2. Link your services to your CSS accounts so they come up each time you login (Click Here for Additional Instructions)

EXAMPLE:
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