Transaction Types
The City of Colonial Heights accepts payments online.
Payment may be made using a credit card, *debit card* or electronic check(E-Check). This service is available 24 hours a day, 7 days a week.
* Do NOT use e-payments to make Utility Bill payments after the cut-off date printed on your bill*
* Do NOT pay Court Fines or Fees on this site!
Fees
There is a 2% service fee for the use of credit and debit cards, both online and in-person, for all payments.
Payment Methods
Major credit cards accepted are: MasterCard, VISA, and Discover. Debit cards are accepted as well. You may also make online payments with an E-Check.
You will be prompted to choose to pay through either Debit/Credit Card OR through an E-Check.
Getting Started
Create an Account
(Click Here for Additional Instructions)
Once you create an account with a username and password, our new Customer Self Service (CSS) allows you to pay bills one of two ways:
- Make a one-time payment using the information on your bill (Click Here for Additional Instructions) OR
- Link your services to your CSS accounts so they come up each time you login (Click Here for Additional Instructions)
EXAMPLE:
