What happens when I dial 911 from my cellular phone?
When you call 911 from your cell phone, the Dispatch Center it is routed to depends on which cellular tower you are close to. If you are in Colonial Heights and dial 911, you may possibly be connected with Petersburg, Chesterfield or Prince George instead of Colonial Heights. DO NOT HANG UP! The call taker will transfer you to the correct locality.

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1. What is the non-emergency phone number to contact Police, Fire, or EMS in Colonial Heights?
2. When should I call 911?
3. When I call 911, what should I do?
4. If I dial 911 by mistake, what should I do?
5. What happens when I dial 911 from my cellular phone?
6. Can you tell where I am when I call 911 from my cell phone?
7. Can the Colonial Heights Emergency Communications Center communicate with the hearing or speech impaired?
8. Why do I reach Emergency Communications when calling after hours about my utility bill?
9. How do I contact a magistrate?
10. Where can I find information on road conditions?
11. Who do I contact if my electricity is out?
12. What is the Keepsafe Program and how can I enroll?