Why did a fire engine come to my house when I called for an ambulance?
During the day your fire department may experience high call volumes at which time there are no more ambulances available in the City to respond to your home or business. The fire truck responds with the same highly trained EMS personnel and equipment that our ambulances carry. They just cannot transport you to the hospital. A mutual aid ambulance will be called in from one of our surrounding communities so that you can be transported to the hospital. You may also see a fire truck respond with a Colonial Heights Ambulance to your home, this may occur when the nature of the call requires additional EMS personnel to assist with patient care (i.e. heart attack, cardiac arrest, or lifting assistance).

Show All Answers

1. Do you bill for hospital transports, and if I don't have insurance, will you still transport me?
2. Who do I call to apply and pay for ambulance transportation (Fare Care)?
3. What fireworks are allowed in Colonial Heights?
4. Can I burn leaves or brush in the City?
5. Are campfires allowed in the City?
6. Why did a fire engine come to my house when I called for an ambulance?
7. If I have a fire at my home, is there a charge for Fire Department response?
8. Will the Fire Department remove an animal from my house?
9. Does the fire department give out free smoke detectors?
10. Can I use a gas or charcoal grill at my apartment?
11. I have information about a fire or possible arson, who do I need to call?
12. Why do fire trucks and ambulances from different localities come to my house?
13. Will the Fire Department conduct a Fire Inspection on my residence?
14. What are the requirements for smoke detectors in a residence?
15. Do I need a carbon monoxide detector in my residence?
16. Does the Fire Department install child safety seats in vehicles?
17. Are there Fire Department requirements for the construction of a building?