How does the billing process work?
The process is similar to going to your health care provider. After a citizen has received emergency ambulance transportation to a hospital, a claim is filed with the patient’s health insurance carrier. Patients receive a benefit statement from their health insurance carrier explaining the amounts on the claim and what expenses the health plan will cover. The statement may also show a “balance due.”

Fare Care subscribers will not receive a bill for emergency ambulance transportation. Their expenses are covered under their yearly subscription fee. Patients who do not subscribe to Fare Care will be responsible for any amounts due.

Show All Answers

1. Why does the City have EMS Cost Recovery?
2. What if I don’t have insurance and I can’t afford to pay?
3. How does the billing process work?