Frequently Asked Questions

Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.

Police

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  • You may obtain an application from the Circuit Court Clerk’s Office or the Colonial Heights Police Department. For details, visit the Concealed Handgun Permits webpage.
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  • Yes, the Commonwealth's Attorney's Office provides assistance to crime victims as well as witnesses. Please visit the Victim/Witness Program webpage for details and contact information.
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  • Bring the parking ticket and any related documents to police headquarters, 100-A Highland Avenue, and request to speak with an on-duty supervisor.

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  • The Police Department will do your fingerprints if you are a resident of the city, work in the city, or applying for a job in the city. The fee is $10.00 for the first card and $5.00 for each additional fingerprint card.

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  • You can obtain crime statistics from the Police Records Division. They can be reached at (804) 520-9305. Their operating hours are 8:00 AM to 4:00 PM, Monday through Friday.
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  • You can contact the officer by calling communications at (804) 520-9300. option 7 and request to speak with the officer.  If the officer is not working, you can request to leave a message for the officer. You can also view the Department Directory below for email contacts for officers.

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  • Applications for alarm permits may be picked up at the Police Station during business hours, Monday through Friday 8am-4pm.

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  • Look for the "Police Permits" section on the website. Click on the document titled "Guidelines and Application for Employing Off-Duty Officer". Complete that form and submit it to the Captain of the Operations Bureau.
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  • Yes. Anyone over the age of 18 is eligible to ride. An application must be filled out and submitted to the Chief of Police for approval.
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  • Yes. All bicycles are required to be registered through the Police Department, and a license decal is issued to be displayed on your bicycle, which will also aid in the location of your bicycle in the event that it is lost or stolen. You may register your bicycle during normal business hours (Monday through Friday from 8:00 am to 5:00 pm) at the Police Department at 100 A Highland Ave. The fee is $1.00.
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  • Yes. Property check forms are available at the Police Station during normal business hours.
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  • All dogs and cats over four months old must have city tags. In order to obtain a tag you must provide documentation on current rabies vaccination. Tags are obtained through our City Treasurer's department at a fee of $2.00 for all spayed or neutered pets and $10.00 for non-spayed or non-neutered pets.
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  • Accident Reports can be obtained from the Police Records Division. They can be reached at (804) 520-9305 and their operating hours are 8:00 am to 4:00 pm, Monday through Friday. You may also obtain your report from our Accident Reports Online website.

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